(for the artist of the account https://twitter.com/snakeheresy)
By commissioning me, you agree to the following Terms of Service:
Please provide an email address, twitter @ or other contact information if not already provided when you contact me.
I need to write the invoice to a taxable address, even if the commission is digital only. Personal information stored will stay with me only and will not be shared with 3rd parties unless legally necessary.
I, the artist, retain full and exclusive rights to the original artwork.
You may repost and share the artwork on social media, provided you give proper credit, either by tagging me (@snakeheresy) or by otherwise linking to my account(s).
The client may not claim it as their own or use it for anything other than personal use.
I reserve the right to refuse commissions without explicit reason.
All commissioned artwork is for noncommercial purpose only. Redistribution of my commissioned artwork for use in printed merchandise or as promotion of goods or services is prohibited.
All payment will be accepted in EUR only. All payments must be made upfront, after receiving the invoice via email. Payment plans for larger commissions or under special circumstances are possible and must be discussed beforehand.
Upon payment, I will provide an estimated completion date. If I am unable to complete your commission by the aforementioned date, I will contact you, and refunds or new completion dates can be discussed. I will not discount the commission because of delays.
I’m not responsible for delays caused by tardy or unreliable communication of the commissioning party.
Changes may be requested at any time, but fees for changes requested after the sketch phase may apply at the artist’s discretion.
Full refund will be given for commissions cancelled before or during the sketch phase. Partial refunds will be given based on workload for artworks beyond the sketch phase. No refunds for completed or nearly completed commissions.
In the case of first contact, I’m obligated in accordance with article 13 of the GDPR to inform you that:
If you contact me via email, I will only use your personal information as long as it is justifiable (Art. 6 par. 1 GDPR), you have agreed to the use of your personal data (Art. 6 par. 1), the processing is necessary for the initiation, establishment, content or amendment of a legal relationships between you and me (Art. 6 par. 1) or another legal form calls for the use of the data.
Your personal data stays with me until you request it to be deleted, you revoke your agreement to the storage of your data, or there is no longer any purpose in keeping it.
Mandatory legal provisions – in particular tax and commercial law storage periods – remain unaffected.
You have the right at any time to receive information free of charge about the origin, recipient and purpose of your stored personal data.
If the commissioning party is outside the EU, no VAT applies.
In accordance with laws for small business as in § 19 UStG, (VAT Act) I do not levy or denote sales tax.